Free shipping
Shipping is free on every order, worldwide. Orders are dispatched within 24 hours on business days.
Delivery times
- Standard tracked delivery: typically 5–8 business days.
- You’ll receive a tracking link by email as soon as your order ships.
- Delivery times may vary slightly by destination and during busy periods.
30-night trial
We want you and your little one to love dile. If it isn’t the right fit, you have 30 nights to return it for a full refund — no questions asked.
How to return
Email us at contact@dilebaby.shop with your order number and we’ll guide you through the simple return process. Once we receive the item, your refund is issued to the original payment method.
Damaged or wrong item
If anything arrives damaged or incorrect, contact us within 14 days and we’ll make it right at no cost to you.