Our commitment
dile takes the protection of your personal data seriously. This policy explains what data we collect, why, and your rights.
Data we collect
We only collect the data needed to process your orders and provide customer care:
- Identity and contact details (name, email, delivery address).
- Order details (products, amount, history).
- Browsing data strictly necessary for the site to work and for audience measurement.
Payment data is handled directly by our secure payment provider; we never have access to your full card details.
Purposes
- Process and deliver your orders.
- Provide customer care and order tracking.
- With your consent, tell you about our offers and news.
- Improve the site and prevent fraud.
Retention
Your data is kept for as long as needed for the purposes above, then archived or deleted in line with legal obligations.
Sharing
Your data is never sold. It may be shared with our providers (payment, shipping, email) only as needed to fulfil your order, and in confidence.
Cookies
The site uses cookies necessary for it to work and, subject to your consent, analytics and marketing cookies. You can change your preferences at any time.
Your rights
You have the right to access, correct, erase, restrict, object to and port your data. To exercise these rights, email contact@dilebaby.shop.
Contact
For any question about your data: contact@dilebaby.shop.